Job Opportunity: FASD System Navigator

BISSEL1_700x325_acf_croppedFASD System Navigator, Fetal Alcohol Spectrum of Services (FASS)

 Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds. For more information, please visit

Currently, Bissell Centre is looking for the right individual to fill the position of FASD Navigator.  This position will provide timely in-person meetings, referrals, education, and other short-term solutions to individuals who call FASS’s referral line. This position will provide supports to vulnerable individuals and families, based on strong knowledge of FASD and the social service sector.  The System Navigator will respond to inquiries on FASS’s referral line within 48 hours and be able to communicate with a diverse set of stakeholders.

This position maintains a waitlist and offers a maximum of 6-month support to women currently on the waitlist for a PCAP mentor.

Specific responsibilities of the position include:

Program Delivery

  • Conduct flexible intakes and provide short-term and timely solutions to individuals and families in crisis who are unable to access supports due to waitlists, or where other supports are unavailable
  • Provide in-person and/or phone based referrals to individuals/families affected by FASD
  • Offer short-term individual system/service advocacy as required to reduce crisis
  • Administer the Addiction Severity Index to individuals who qualify for PCAP
  • Work in collaboration with the FASS team and the Edmonton Fetal Alcohol Network (EFAN) to ensure appropriate information flow and effective program development and delivery
  • Conduct supported referrals where necessary

General and Administrative

  • Maintain accurate written file notes, computer records, program information, and critical incident reports within established time standards
  • Provide program information and statistics as required
  • Provide weekly, monthly and quarterly reports as required
  • Maintain and submit accurate mileage and expense logs for reimbursement
  • Participate in probationary and annual performance reviews
  • Attend scheduled staff and supervision meetings


  • Undergraduate degree or diploma in social work, social science, or related field and/or comparable experience with FASD, disabilities
  • Minimum of 3 years work experience with vulnerable, marginalized or at-risk populations
  • Commitment to a strength-based, client centred approach
  • Knowledge of community development processes and ability to enhance community capacity
  • Capable of networking and building relationships with diverse stakeholders
  • Ability to work under pressure, handle multiple priorities, and tight timelines
  • Ability to maintain a flexible work schedule
  • Ability to maintain strong professional boundaries

Conditions of Work

  • Some evening and weekend work may be required
  • Operation of personal vehicle with required insurance and drivers abstract


Interested candidates are invited to submit their resume and cover letter by December 13, 2017 to:


Ashley Baxter

Program Manager

Bissell Centre

10527 – 96 Street

Edmonton, AB T5H 2H6


We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

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