HBHC Webinar – Managing trauma exposure and compassion fatigue in the health care professional – what works? Best practices


June 21st, 2018 – 12:00pm – 1:00pm EDT
To register please go to:

Requirements: A computer with speakers (or headset) and high-speed internet are required to participate in this webinar. If speakers (or headset) are not available, a telephone would be required and a toll-free number will be provided.
Webinar Description: Compassion fatigue refers to the profound emotional and physical exhaustion that all of us can develop over time while working in health care environments: complex cases, large volume of work, chronicity, the wear and tear of the job, challenging patients and colleagues – all of these can contribute to developing compassion fatigue. 

With two decades of research proving that working in high stress, trauma-exposed professions carries elements of risk to the care provider: compassion fatigue, secondary trauma and burnout can take a cumulative tolls on us as individuals and as teams. What can professionals do to protect themselves from the difficult stories that they work with on a regular basis, limited resources and high volume of work, while still remaining effective and compassionate?

Learning Objectives

  • Key Factors that increase risks of compassion fatigue, burnout and secondary trauma
  • Early intervention strategies 
  • Workplace strategies: what works? 
Françoise Mathieu M.Ed., CCC. RP.
Co-Executive Director, TEND
Compassion Fatigue Specialist
Member of the College of Registered Psychotherapists of Ontario
Certified Member of the Canadian Counselling & Psychotherapy Association


For content inquiries, contact:
Hiltrud Dawson, h.dawson@healthnexus.ca; 1-800-397-9567 or 416-408-2249, ext. 2250.
For technical support:
Refer to the Webinar Tips sheet http://www.beststart.org/pdf/WebinarTipSheet.pdf. If none of the tips solve your problem, contact: webinarsupport@healthnexus.ca

This webinar will be recorded.
Connection details:
Once you register, you will be sent a “ticket” through Event Brite, which will contain the connection details, also provided below.
A few minutes prior to the start of the webinar, please follow these instructions:
1)    Join the Webinar using the link on your Event Brite ticket.

Depending on your computer configuration, you may be able to hear the audio at this point through your computer speakers or headset. If that is not the case, you can call in to the teleconferencing number below (step 2).
2)    Join the teleconference using the call-in number and code on your ticket. 

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