Employment Opportunity: Bissell Centre FASD Program Manager


Fetal Alcohol Spectrum Disorder Programs Manager

Full Time • Fetal Alcohol Spectrum of Services

About Bissell Centre

Through our vision of eliminating poverty in our community, and guided by a passionate concern for the dignity and well-being of each individual, our work is based on building relationships, hope and trust. By addressing multiple needs, Bissell Centre provides a holistic approach to helping families and individuals.

Job Summary

Bissell Centre is looking for a qualified Manager of Fetal Alcohol Spectrum Disorder Programs, who is responsible for the development, implementation, administration and evaluation of all FASD programs including Adult Advocate, Parent/Child Advocate, FASD Navigator, Community Education and FASD Permanent Supportive Housing Program (Hope Terrace). This permanent, full time position reports to the Director, Community Programs and Services.

Duties and Responsibilities

Program Delivery

  • Monitor and evaluate program delivery and quality on an on-going basis
  • Ensure compliance with funder requirements, including reporting of outputs and outcomes
  • Ensure program participants and staff have the opportunity to provide input into programs
  • Assist Director of Community Programs and Services to develop and implement an annual operational plan including goals, objectives and timelines
  • Coordinate FASD services with internal and external programs
  • Contribute to an interdependent organizational culture. Take an interest in, and contribute to, colleagues’ efforts horizontally in other departments. Lead staff with an expectation of inclusiveness and collaboration within the larger organization.
  • Represent the program or agency on relevant inter-agency coalitions, partnerships and collaborations (e.g. EFAN, Homeward Trust)
  • Ensure knowledge of FASD is current and keep up-to-date on new developments in the field
  • Coordinate and/or assist with developing proposals for new funding sources
  • Assist Team Leads in the coordination of student placements in programs
  • Communicate information about all aspects of program activity to ensure the Director, Community Programs and Services is well informed of developments within the program


  • Recruitment, hiring, orientation, training and day-to-day supervision of all direct report staff
  • Review, approve and submit staff time sheets and expenses
  • Approve and monitor staff overtime, health maintenance and vacation leaves
  • Assist Team Leads in the facilitation of regular staff meetings to inform, plan, direct and hear staff concerns
  • Schedule and supervise bi-weekly supervision meetings with all staff to ensure they meet their targeted goals, program delivery and submission of reports within the set timeframe and guideline
  • Complete probationary evaluations and annual performance reviews of all staff
  • Attend and participate in bi-weekly supervision meetings with the Director, Community Programs and Services


  • Develop, implement and monitor an annual program budget in cooperation with the Director, Community Programs and Services
  • Monitor, approve and submit receipts for program expenditures

General and Administrative

  • Assist Team Leads to ensure accurate case management notes, written file notes, program information, statistics and critical incident reports are completed for all program streams
  • Update job descriptions, program operating policies and procedures as required
  • Submit quarterly and annual program reports inclusive of outputs, outcomes, program highlights, stories and quality improvement initiatives
  • Attend Management Team meetings to address organizational issues and collaborate on organizational initiatives
  • Attend meetings as required by funders


Education and Experience

  • Degree in a related field or a combination of experience, skills and training will be considered
  • Minimum of three years supervisory experience
  • Extensive relevant employment experience including program development, case management, case supervision, evaluation and supervisory skills
  • Knowledge and experience working in the areas of; Fetal Alcohol Spectrum Disorder, Parent and Child Advocate Program, Harm Reduction, Children Services, Addictions, Housing First, Outreach and Mental Health is an asset.
  • Evidence of innovation and creativity in supporting individuals would be an asset.
  • Employees with Social Work Diploma/Degree/Masters are required to provide and maintain ongoing registration, in good standing, with Alberta College of Social Workers (ACSW) as per Alberta Health Professions Act

Knowledge, Skills and Abilities

  • Strong verbal and written communication skills
  • Strong interpersonal, time management, organizational and problem-solving skills
  • Ability to develop and manage annual budgets
  • Attention to detail, accuracy and quality
  • Demonstrated ability in computer literacy
  • Familiarity with issues of poverty, homelessness and Edmonton’s urban core
  • Understanding of Aboriginal cultures, history and current issues

Screening Requirements

  • Criminal Record Check
  • Child Intervention Check


Bissell Centre offers above average industry benefits including employer subsidized medical and dental benefits, life insurance, disability, flexible spending account, outstanding vacation and more.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.


Application Deadline: September 21st, 2018


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