Community Outreach Worker (Full Time)
Catholic Social Services is currently seeking a 40 hours per week, Community Outreach Worker in EDMONTON to join our dynamic and talented team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.
This position has a weekly schedule of Monday to Friday 8:30 am to 5:00 pm. Some evening and weekend work needed.
Program Overview:
Step-by-Step Program: The Step by Step Program was created to address the needs and issues facing mothers and fathers, who are suspected of or have been diagnosed with FASD, and parenting children (with or without FASD). The Program supports parents with basic living/parenting skills and expands their supports. This is a 3 year one-on-one mentorship program.
Job Summary:
As a Community Outreach Worker, you will advocate for and with clients to help process information. You will be responsible for assessing the needs of clients to address challenges, access resources, and to assist them in developing life and social skills. You will ensure the clients have an ongoing network of support while providing emotional and practical support to foster independence. As a Step By Step Mentor, you will help clients gain an understanding of a Fetal Alcohol Spectrum Disorder (FASD) diagnosis and may help them obtain a FASD assessment as required. Other responsibilities include but are not limited to:
- Assessing the needs of the client, determining suitability of services, and identifying objective goals and developmental plans with the client
- Helping clients to gain an understanding of issues and establish access to other community resources such as health care and supports to meet their core needs
- Building social and other support networks to assist in clients’ transition to be independent, autonomous, and self-determined as appropriate to their abilities and experience
- Facilitating practical changes and/or initiate activities to enhance in the clients’ physical and social environments to promote their well-being and self-esteem
- Providing consistent teaching and support around parenting skills, and specific life and social skills. Supporting clients with problem-solving, communication, and conflict resolution through modeling and coaching
- Assisting clients with different aspects of daily living, including but not limited to arranging appointments, transportation, and financial support as needed.
- Performing crisis intervention to any supporting clients to access crisis supports in emergency situations and protect against injury to the clients or to others during face to face meetings, transportation, transition times, appointments, and activities
- Submitting required program documentation within established timeframes
- Attending all team meetings, case consultations, and service reviews
- Other duties as required.
Education & Qualifications:
- A Diploma/Degree in Human Services (or equivalent).
- Minimum of 2 years’ experience working with families.
- Experience with community outreach, family or domestic violence would be an asset.
- The ability to work independently in the community and effective case management are requirements of this position.
- Certification or training in Indigenous Awareness, Abuse Awareness, Standard First Aid, and Violence/Crisis Intervention is a definite asset.
- The ideal candidate will have an organized and compassionate approach to the work, strong team work skills, a commitment to developing positive supporting relationships, and experience supporting women and children.
Other qualifications include:
- Demonstrated experience and knowledge of the Fetal Alcohol Spectrum Disorder (FASD) is required
- Demonstrated experience and knowledge of the Harm Reduction Model
- Proven ability to provide effective communication, collaboration, crisis intervention, and conflict management with clients
- Demonstrated assessment, problem solving, and critical thinking skills
- Knowledge of community resources is required
- Intermediate competency with Microsoft Office and other Agency computer applications
- Demonstrated ability to act with professionalism, confidentiality, and diplomacy
- Proven case documentation and effective information reporting practices
- A reliable Vehicle, Valid Driver’s License, Vehicle Registration and Third Party Liability Insurance (amount of two million)
- Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months
- Summary of driving record with no more than six (6) demerit points current within one (1) year.
Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record are conditions of employment and the financial responsibility of the candidate.
What We Offer:
- The salary for this position is $21.57 to $24.28 per hour based on qualifications and experience
- We offer flexibility and supportive working environment.
- Flexible benefit options when eligible.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
- Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.
About Catholic Social Services:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.
With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1800 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.
Our values are at the core of everything we do!
- Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
- Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
- Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.
How to Apply:
Please apply online, quoting the competition number 3499 to www.cssalberta.ca
We thank all applicants. Only candidates selected for an interview will be contacted.
We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.